General conditions of sale (COMPANY NAME)

Article 1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of the Monika Martin network. Is considered as "client" any natural or legal person making with the company Monika Martin an order validated via our secure payment platform, or by cash.

Article 1a: Age limit

Age restrictions apply: The company Monika Martin only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.

Article 2: Order

Any order placed on a site belonging to the company Monika Martin implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in dollars all taxes included, excluding shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

Article 4: Payment

Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. We do not accept American Express. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

Article 5: Coaching Services, Cancellation & Refund Policy

All coaching services, programs, sessions, intensives, and digital materials purchased from Monika Martin are non-refundable. Because coaching requires a commitment of time, preparation, availability, intellectual property, and personalized guidance, all sales are final once payment is made.

A client’s personal opinion of the program, coaching, information, exercises, or recommendations does not create a right to a refund. Results from coaching depend heavily on the client’s willingness to participate, complete the assigned work, apply the concepts, and remain engaged in the process.

By enrolling, the client agrees to take responsibility for their own participation and progress. This includes attending scheduled sessions, completing agreed-upon exercises, honestly examining patterns and beliefs, and applying the strategies and practices discussed during coaching.

Monika Martin provides guidance, education, perspective, tools, exercises, and a structured process intended to support meaningful personal and relational change. However, no specific financial, emotional, personal, relationship, or other outcome is guaranteed. Each client’s results will vary based on their circumstances, level of participation, decisions, and willingness to implement the work.

Choosing not to participate fully, complete the work, attend sessions, or follow through with the coaching process does not entitle the client to a refund, partial refund, credit, or cancellation of any remaining payment obligation.

Scheduling and Cancellations: If a client needs to reschedule a private coaching session, at least 24 hours’ notice is required. Sessions cancelled or missed with less than 24 hours’ notice may be considered used and may not be rescheduled, except at Monika Martin’s discretion.

If a coaching package includes multiple sessions, the client is responsible for scheduling and using those sessions within the stated program period. Unused sessions do not create a right to a refund.

Monika Martin reserves the right to discontinue coaching with a client whose behavior is abusive, threatening, inappropriate, or seriously disruptive to the coaching relationship. Any refund in such circumstances, if any, will be determined at Monika Martin’s sole discretion and subject to applicable law.

Article 6: Delivery

Digital products are delivered electronically.

Article 7: Protection of personal data

In accordance with the Data Protection Act of 6 January 1978, you have the right to access and rectify personal data concerning you. We declare all of our files to the National Commission for Data Protection. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data. By entering your email address on one of our network sites, you will receive emails containing information and / or promotional offers concerning products published by the company Monika Martin. You can unsubscribe at any time. You just have to click on the link at the end of our emails. This link is preceded by the words “To unsubscribe or change subscriber options visit:” (understand: to unsubscribe or change your registration options, click below).

Our newsletter is declared to the CNIL under the number Monika Martin and respects the Data Protection Act. Article 10: Applicable law All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are referred to therein, will be subject to U.S. Law.

Article 8: Company information Monika Martin

Monika Martin is a company incorporated under U.S. law.

Monika Martin

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